Privacy Policy

1. Introduction

Radiant Peaks ("we", "our", or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website radiant-peaks.com or use our financial consulting services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (email, phone, address)
• Financial information relevant to our services
• Investment objectives and risk tolerance
• Employment and income information
• Identification documents as required by regulations

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser information
• Website usage data and analytics
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your personal information for the following purposes:

• Providing financial consulting and advisory services
• Communicating with you about our services
• Complying with legal and regulatory requirements
• Improving our website and services
• Marketing our services (with your consent)
• Preventing fraud and ensuring security

4. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on:

• Contract: Processing necessary for performance of our service contract
• Legal Obligation: Compliance with financial regulations (FCA requirements)
• Legitimate Interest: Business operations and service improvement
• Consent: Marketing communications and optional services

5. Information Sharing and Disclosure

We may share your information in the following circumstances:

• With service providers and business partners (under strict confidentiality)
• When required by law or regulatory authorities
• In connection with business transfers or mergers
• To protect our rights and prevent fraud
• With your explicit consent

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of sensitive data
• Secure data transmission protocols
• Access controls and authentication
• Regular security assessments
• Staff training on data protection

7. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services and maintain our relationship
• Comply with legal and regulatory requirements (typically 7 years for financial records)
• Resolve disputes and enforce agreements

8. Your Rights Under GDPR

As a data subject, you have the following rights:

• Access: Request access to your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data (subject to legal requirements)
• Portability: Request transfer of your data
• Restriction: Request limitation of processing
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent for consent-based processing

9. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Ensure website functionality
• Analyze website usage and performance
• Personalize your experience
• Provide targeted advertising (with consent)

You can manage cookie preferences through our cookie banner and browser settings.

10. International Data Transfers

Your personal data is primarily processed within the United Kingdom. If we transfer data outside the UK/EEA, we ensure appropriate safeguards are in place, including:

• Adequacy decisions by the UK government
• Standard contractual clauses
• Binding corporate rules

11. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. Please review their privacy policies before providing any personal information.

12. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date.

14. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

15. Regulatory Information

Radiant Peaks is authorized and regulated by the Financial Conduct Authority (FCA). For complaints about our data processing, you may also contact the Information Commissioner's Office (ICO) at ico.org.uk.