Terms of Service
Last updated: July 22, 2025
1. Introduction
These Terms of Service ("Terms") govern your use of the website radiant-peaks.com and the financial consulting services provided by Radiant Peaks ("Company", "we", "our", or "us"). By accessing our website or using our services, you agree to be bound by these Terms.
2. Company Information
Radiant Peaks is a financial consulting firm located at:
49-53 Standard Rd
London NW10 6HA
United Kingdom
Phone: +44 20 3576 1859
Email: [email protected]
We are authorized and regulated by the Financial Conduct Authority (FCA).
3. Services
Radiant Peaks provides financial consulting services including:
- Investment advisory services
- Wealth management
- Financial planning
- Business consulting
- Risk management advisory
- Tax advisory services
4. Client Obligations
4.1 Accuracy of Information
You agree to provide accurate, current, and complete information about your financial situation, investment objectives, and risk tolerance. You must promptly notify us of any material changes.
4.2 Compliance
You agree to comply with all applicable laws and regulations in connection with our services and any investment decisions.
4.3 Due Diligence
You acknowledge that you should conduct your own due diligence and seek independent advice before making investment decisions.
5. Our Obligations
5.1 Professional Standards
We will provide our services in accordance with applicable professional standards and regulatory requirements.
5.2 Confidentiality
We will maintain the confidentiality of your personal and financial information in accordance with our Privacy Policy and applicable law.
5.3 Disclosure of Interests
We will disclose any material conflicts of interest that may affect our advice or recommendations.
6. Fees and Payment
6.1 Fee Structure
Our fees will be clearly disclosed and agreed upon before providing services. Fees may be charged as:
- Percentage-based asset management fees
- Fixed consultation fees
- Hourly advisory rates
- Performance-based fees (where permitted)
6.2 Payment Terms
Fees are payable as specified in your service agreement. Late payments may incur additional charges.
7. Investment Risks and Disclaimers
7.1 Investment Risk
All investments carry risk, including the potential loss of principal. Past performance does not guarantee future results.
7.2 No Guarantee
We do not guarantee the performance of any investment or the achievement of any particular financial outcome.
7.3 Market Conditions
Market conditions can change rapidly, and our advice may become outdated. You should regularly review your portfolio and financial plan.
8. Limitation of Liability
To the maximum extent permitted by law:
- Our liability is limited to the fees paid for our services
- We exclude liability for indirect, consequential, or special damages
- We do not accept liability for losses arising from market conditions beyond our control
- Nothing in these Terms excludes our liability for fraud, death, or personal injury
9. Indemnification
You agree to indemnify and hold us harmless from any claims, losses, or damages arising from:
- Your failure to provide accurate information
- Your non-compliance with applicable laws
- Your breach of these Terms
- Investment decisions made contrary to our advice
10. Termination
10.1 Termination by You
You may terminate our services at any time with written notice. Fees for services already provided remain payable.
10.2 Termination by Us
We may terminate our services with reasonable notice or immediately if:
- You breach these Terms
- You fail to pay fees when due
- We reasonably believe continuation would violate regulations
- There is a material change in circumstances
11. Complaints Procedure
If you have a complaint about our services:
- Contact us directly at [email protected]
- We will acknowledge your complaint within 3 business days
- We will investigate and respond within 8 weeks
- If unsatisfied, you may refer the matter to the Financial Ombudsman Service
12. Regulatory Information
12.1 Authorization
We are authorized and regulated by the Financial Conduct Authority (FCA). You can verify our authorization on the FCA register.
12.2 Compensation Scheme
We participate in the Financial Services Compensation Scheme (FSCS), which may provide compensation for eligible claims.
12.3 Professional Indemnity
We maintain professional indemnity insurance as required by FCA regulations.
13. Data Protection
Our collection, use, and processing of your personal data is governed by our Privacy Policy, which forms part of these Terms.
14. Intellectual Property
All content on our website and in our materials is our intellectual property or licensed to us. You may not reproduce, distribute, or create derivative works without our written consent.
15. Force Majeure
We are not liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including natural disasters, government actions, or market closures.
16. Governing Law and Jurisdiction
These Terms are governed by English law. Any disputes will be subject to the exclusive jurisdiction of the English courts.
17. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
18. Amendments
We may update these Terms from time to time. Material changes will be notified to you in advance. Continued use of our services after changes constitutes acceptance.
19. Entire Agreement
These Terms, together with your service agreement and our Privacy Policy, constitute the entire agreement between us regarding the subject matter herein.
20. Contact Information
For questions about these Terms or our services, please contact us:
Email: [email protected]
Phone: +44 20 3576 1859
Address: 49-53 Standard Rd, London NW10 6HA, United Kingdom